Non-Verbal Communication Skills

Awareness of the effect of body language and non-verbal communication is essential for assertiveness. You can engage people’s interest, convey empathy, and maximize the likelihood of being heard and understood all in the way you present yourself.

Good non-verbal communication involves being aware of the following;

  • Space – respect personal distance
  • Posture – lean forward, face the person, relax your arms, keep your head up
  • Gestures – nodding, using your hands, maintaining good eye contact
  • Facial Expressions – smiling, laughing, looking serious when discussing serious topic
  • Voice Tone – even tone of voice, volume
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s